Booking Terms and Conditions

Flying times

In your itinerary from Roja Travel flight times are given for guidance only. All departure/arrival times on your flight ticket are provided by the airlines concerned and are estimates only. They may change due to air traffic control restrictions, weather conditions, operational/maintenance requirements and the requirement for passengers to check in on time.

Return flight

Please reconfirm your return flight at least three days before departure. It is the passenger's responsibility to have all passport and visa requirements valid for their journey.

Carrying proof of booking

You should ensure that you travel with your booking confirmations, e-tickets and any other travel documentation (including your passport and relevant visa) at all times. We will not be liable should any Supplier not provide you with the booked product or service if you do not produce such documentation.
 

Changes and cancellations

Occasionally we may have to make changes to your booking. Most of these changes will be minor and we will advise you of the change as soon as we are able to before your journey commences. If there is a significant change, which is not due to an event beyond our control, you will be offered a choice of an alternative comparable trip (if available) or a refund. If the reason for the significant change to the booking is due to an event beyond our control (as described below) we will not be liable to offer you any compensation.

Check-in

All passengers need to arrive at check-in 3 hours before flight departure with necessary travel documents in hand in order to confirm their identity and reach their final destination. Flight check-in ends 45 minutes (international flights) before the scheduled time of departure. Passengers who have not checked in within this time limit will not be permitted to board the aircraft and their seats will be at the company's disposal.

Baggage
You will usually be permitted a free checked baggage allowance and a free cabin baggage allowance, the limits of which may differ by airline, class and/or route. The amount of checked baggage you are allowed depends on your class of travel/destination. Several leading carriers have now introduced additional charges for checked baggage on either a piece or weight basis. Full details of each carrier’s baggage policy and any applicable fees.



Responsibility of baggage:

Airline will not accept responsibility for any unsuitably packed, perishable, damaged or fragile baggage.

Pregnancy and children

Some airlines refuse to carry women who will be 28 weeks or more pregnant on the date of return travel. Please check with the airline concerned as their rules may vary and also consult your doctor. Infants must be 6 weeks old or more to travel by air and must either sit on an adult's lap or occupy an infant seat. Please contact the airline you are travelling with for details of appropriate seats. Generally children aged 2 years or more must occupy a seat. A child must be under 2 years of age on the date of their return flight to be entitled to the infant fare level which is usually 10% of the International Air Transport Association’s (or IATA's) published fare.

Copyright 2013 © Company name. Roja Travel ltd,Company registration no: 07329001

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